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Welcome to the Help Center
  1. Help Center
  2. Getting Started

Getting Started

Quick start guides to help you get up and running.

Introduction to Falcon

  • Contacting the Falcon Support Team
  • The First Steps and How to Grow With Social
  • Exploring Falcon for the First Time
  • Quick Guide to Channels, Users, and Teams

Introduction to Modules

  • Publish Module Introduction
  • Engage Module Introduction
  • Advertise Module Introduction
  • Listen | Powered by Brandwatch Module Introduction
  • Listen Module Introduction
  • Audience Module Introduction
See all 8 articles

Getting Logged In

  • Getting Signed Up as a New User
  • Logging In
  • Resetting Your Password
  • Password Requirements
  • Two-Factor Authentication (2FA)
  • Single Sign-On (SSO)
See all 8 articles

Video Series

  • Introductory Video Series
  • Publish Live Class Recording
  • Engage & Audience Live Class Recording
  • Advertise Live Class Recording
  • Listen | Powered by Brandwatch Live Class Recording
  • Classic Listen Live Class Recording
See all 8 articles

FAQ & Troubleshooting

  • How Much Historical Data Will I See After I Connect a Channel?
  • System Requirements
  • Not Receiving Emails From Falcon?
  • Preparation Guide for Channel Connections
  • Glossary of Terms
  • What if My Transaction is Declined?

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