Single Sign-On (SSO)

Falcon supports a wide range of authentication methods to keep your social media content safe and secure. In addition to email/password, two-factor authentication (2FA), Social Login through Google, Facebook, Twitter, and LinkedIn, we allow our customers to use their own Identity Provider (IdP) to authenticate their users.

What External Providers Do We Support? 

Security Assertion Markup Language (SAML) is an XML-based standard that can perform single sign-on (SSO) exchanges. SAML SSO gives your organization a centralized and secure way of controlling user access to the Falcon platform.
OpenId Connect
OpenID Connect is an interoperable authentication protocol based on the OAuth 2.0 family of specifications. It uses straightforward REST/JSON message flows. OpenID Connect lets developers authenticate their users across websites and apps without having to own and manage password files.

How Does It Work?

  1. Credentials are exchanged and setup is done both on the customer and sides with the help of each company's IT/R&D departments.
  2. Once the set up is complete, will generate a customer-specific URL.
  3. The users must log in using the generated URL.
  4. The login flow now uses the customer's own IdP to authenticate their users.

Setting up your identity provider

Contact the Falcon Support team to request access and provide the following information:

Name ID
The common key describing a unique user identity
Email address(es) for your user(s)
Claims rules
Mapping attributes; Authorization rules, etc.
EndPoints URL
Certificate SSL (if needed)


The exact details will vary from one IdP solution to another, thus you should obtain the above information from your organization's IT department.

Next, the Support team will forward your information to our R&D department, who will complete the setup and provide you with your own login URL.

Choosing your own authentication method lets customers decide which of the above-mentioned authentication methods should be available for their organization's users. Please reach out to our Support team and let them know which authentication method you prefer.


It is possible to disable all authentication methods except the one provided by your IdP solution.

For more information on authentication methods, please read the following FAQ article.

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