- Who can create Teams?
- Only Administrators.
- Can I be part of more than one team?
- Yes, users can belong to multiple teams.
- What about administrators, can they be part of multiple teams?
- Administrators have a complete overview of the whole organization, also having access to each individual team settings. Admins can switch their view to that of a single team. Learn how here.
- Can I have a channel in multiple teams?
- Yes. You can add a Channel to multiple teams when connecting the Channel. At any time, you can also visit a team in Settings > Teams to add a Channel from another team as described here.
- Can I have one user role for one channel and another user role on another channel?
- Yes, you can be either a Moderator, Content Creator or Editor on different channels.
- What is a team leader?
- Team leaders are a new role introduced to manage the individual teams.
- Can I have more than one Team Leader in a team?
- Yes.
- What happens if no team leader is assigned to the team?
- In this case, the administrator will be the only one managing the users, channels, listening queries and templates. Approval requests for new content will be send to the editors or - if no editors are on the team - to the administrators.
- Who can modify team roles?
- Administrators and Team Leaders can change team settings.
- What if I delete a team?
- Teams can be deleted, however their users will become unassigned and will need to be assigned to another team or they won't be able to log in anymore.
FAQ: Team Management
Floris Bijker